ACME HQDemo work items and pages, made up for Emargen's demo. Not a real company.
Operations / Operations

Change calendar

By Oskar Lund · created 13 Jul 2026, 08:00 UTC · last updated 28 Oct 2026, 09:40 UTC · version 12

changesoperationsfreezeskelderby

Production changes that need more than a normal deploy, and the weeks when we don't change things. Each change is an OPS issue (type Change) with a plan, a way back and a named person.

Normal deploys follow the Release process and don't go here.

Freezes

FromToWhyWhat may still go out
Fri 23 Oct 12:00Mon 26 Oct 12:00Kelderby's first switch weekendfixes agreed with Oskar
Fri 30 Oct 12:00Wed 4 Nov 12:00Kelderby's second switch weekend and go-live on Monday 2 Novemberfixes agreed with Oskar; nothing in SAML or approvals code

The portal's 4.14 release moves to after the second freeze.

Coming up

DateTicketChangeWhoWay back
Sat 31 Oct 04:30OPS-52Kelderby switches Duisburg, Venlo, Liège and Breda to single sign-on. Henrik flips each depot's switch in the portal; ACME's bridge 05:00–09:00 (Clara, Oskar on call, Tom)Henrik, Oskarswitch a depot back (runbook)

Before OPS-52: test accounts for the four depots by Tuesday, and Henrik's group check. On Tue 27 Oct that check found 7 Liège people missing from KEL-Luik-Users, still only in the old KEL-Liege-Users; Kelderby fixed it the same day.

Done

DateTicketChangeResult
Sat 24 Oct 04:30OPS-51Kelderby switches Rotterdam, Antwerp and Ghent to single sign-onall three switched; none switched back. 19 Ghent drivers weren't in their Entra ID group; Henrik added them at 07:40 (SUP-1261)
Fri 16 Oct 10:00OPS-50EU clients' notice emails move to Mailcrest's EU account (ACM-304)done by 10:25; test notices to EU staging organisations left from the EU account. Friday change agreed with Mira for Halden
Mon 5 OctOPS-46Penetration test window: testers' addresses allowed through the WAF until Fri 9 Octremoved on 9 October
Fri 25 SepOPS-45Restore drill, EU41 minutes (Restore drills)
Fri 4 SepOPS-42Edge rate limits on sign-in, after OPS-41live; tuned on 10 September
Wed 8 JulOPS-35Restore drill, UK38 minutes

Change history

VersionDateWhoWhat
113 Jul 2026OskarFirst version
813 Oct 2026OskarOPS-50 planned; Kelderby freezes
1021 Oct 2026OskarOPS-51 plan: Saturday 04:30, bridge 05:00–09:00
1126 Oct 2026OskarOPS-51 result
1228 Oct 2026OskarOPS-52; Liège group check