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Engineering / ENG-1516

Remind the approver 24 hours after a request starts waiting, then daily

Project: Engineering
Type: Story
Status: Done Done
Priority: Medium
Reporter: Noor Haddad <noor.haddad@acme-hq.example>
Assignee: Elif Yildiz <elif.yildiz@acme-hq.example>
Labels: reminders
Components: notifieridentity-service
Fix versions: notifier 2026.07.20identity-service 2026.07.20
Sprint: Sprint 47
Story points: 5
Parent: ENG-1489 Approver reminders
Created: 1 Jul 2026, 08:40 UTC
Updated: 20 Jul 2026, 14:30 UTC
Resolved: 20 Jul 2026, 14:30 UTC

Description

Acceptance criteria

24 h after a request starts waiting, whoever it waits on gets a reminder email for it.
Then one a day while it waits, weekends included, until it's decided or closed by the 14-day job.
Each reminder links straight to the request's decision page.
SendApproverReminders runs as a scheduled job; an alarm if it doesn't run.

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