Pellham Transport: delete their data 30 days after the contract ended

Project: Operations
Type: Change
Status: Done Done
Priority: Medium
Organization: Pellham Transport
Reporter: Ana Ruiz <ana.ruiz@acme-hq.example>
Assignee: Oskar Lund <oskar.lund@acme-hq.example>
Labels: pellhamdata-export
Components: infrastructure
Created: 24 Aug 2026, 08:00 UTC
Updated: 31 Aug 2026, 09:30 UTC
Resolved: 31 Aug 2026, 09:30 UTC

Description

Pellham's contract ended on 31 July; they have the export we made by hand (ENG-1542). The rule since ENG-1601: a leaving customer's data is deleted 30 days after the contract's last day, and backups age out within 35 days after that.

Monday 31 August: delete Pellham's organisation from the EU database and file bucket.
Check nothing of Pellham's is left outside backups.
Note the date the last backup containing them ages out.

Linked issues

relates to ENG-1601 Data export for leaving customers Done
relates to ENG-1542 Pellham: one-off export of all their data before they leave Done

Comments (1)

Oskar Lund · 31 Aug 2026, 09:30 UTC

Deleted from the EU database and file bucket at 10:40; searched for Pellham's ids afterwards, none left. The last backup containing them ages out on 5 October. Closing.