Support / SUP-1015
Vossberg: Kassel depot managers come in as staff after the switch
Description
Since Saturday's switch, the two depot managers at Kassel sign in as staff. In Okta they're in VB-ACME-DepotManagers.
Comments (5)
Marek Nowak · 9 Jul 2026, 14:00 UTCInternal note
Only VB-ACME-Staff. The DepotManagers group isn't in the groups claim for them: their app's group filter matches 'VB-ACME-Staff*' style for some users? Either way, it's Okta's group filter.
Clara Rossi · 9 Jul 2026, 14:30 UTC
Hi Matthias, both arrive with only VB-ACME-Staff in the sign-in. The group filter on the Okta application seems to leave VB-ACME-DepotManagers out for them. Could you check the filter under Sign On → Group attribute statements?
Matthias Krüger · 10 Jul 2026, 07:10 UTC
The filter was 'starts with VB-ACME-S' from a test. Fixed to all VB-ACME groups. Both are depot managers now.
Clara Rossi · 10 Jul 2026, 07:40 UTC
Confirmed on our side. Closing.
Marek, can you see which groups Kassel's managers arrive with?