Support / SUP-1038

Parcelwise: can the import update people who already exist?

Project: Support
Type: Question
Status: Done Done
Priority: Low
Organization: Parcelwise
Reporter: Femke de Boer <femke.deboer@parcelwise.example>
Assignee: Yusuf Demir <yusuf.demir@acme-hq.example>
Labels: parcelwisepeople-import
Components: portal
Created: 17 Jul 2026, 08:00 UTC
Updated: 17 Jul 2026, 12:30 UTC
Resolved: 17 Jul 2026, 12:30 UTC

Description

Can the new import also change people who are already there, for example their hub after a transfer?

Comments (3)

Yusuf Demir · 17 Jul 2026, 09:20 UTC

Hi Femke, no, the import only creates new people. A row whose email already belongs to someone is listed in the dry run as "email already used" and skipped. Transfers are changed per person under People.

Femke de Boer · 17 Jul 2026, 12:10 UTC

OK, understood.

Yusuf Demir · 17 Jul 2026, 12:30 UTC

Closing.