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Support / SUP-1046

Vossberg: dry run shows 16 'email already used'

Project
Support
Type
Question
Status
Done Done
Priority
Low
Organization
Vossberg Logistik
Reporter
Bettina Hahn <bettina.hahn@vossberg.example>
Assignee
Ines Costa <ines.costa@acme-hq.example>
Labels
vossberg-logistikpeople-import
Components
portal
Created
22 Jul 2026, 11:30 UTC
Updated
22 Jul 2026, 14:10 UTC
Resolved
22 Jul 2026, 14:10 UTC

Description

Dry run for the seasonal file: 1,240 to create, 16 errors "email already used". What do we do with the 16?

Comments (3)

Ines Costa · 22 Jul 2026, 12:40 UTC

Hi Bettina, those 16 already have accounts (most from last year's season). The import only creates new people, so it skips them; you can import the rest as it is. If their home depot changed, update those 16 by hand.

Bettina Hahn · 22 Jul 2026, 14:00 UTC

Imported 1,224. The 16 are reactivated by hand.

Ines Costa · 22 Jul 2026, 14:10 UTC

Closing.