Support / SUP-1051

Marlow: reminder for a request I already approved?

Project: Support
Type: Question
Status: Done Done
Priority: Low
Organization: Marlow Cold Chain
Reporter: Kerry Doyle <kerry.doyle@marlow.example>
Assignee: Yusuf Demir <yusuf.demir@acme-hq.example>
Labels: marlow-cold-chainreminders
Components: notifier
Created: 24 Jul 2026, 08:30 UTC
Updated: 24 Jul 2026, 12:30 UTC
Resolved: 24 Jul 2026, 12:30 UTC

Description

This morning's reminder lists a request from Avonmouth that I approved yesterday afternoon. Bug?

Comments (3)

Yusuf Demir · 24 Jul 2026, 10:10 UTC

Hi Kerry, I checked: the request you approved yesterday at 16:20 isn't in the reminder. The one listed is a second request from the same driver, for the cold store door, made at 16:45, which is still waiting. Easy to mix up, they look alike in the list.

Kerry Doyle · 24 Jul 2026, 12:15 UTC

Ha, you're right. Approved.

Yusuf Demir · 24 Jul 2026, 12:30 UTC

Closing.