Support / SUP-1052

Greenhollow: are the code text messages charged?

Project: Support
Type: Question
Status: Done Done
Priority: Lowest
Organization: Greenhollow Dairy
Reporter: Aoife Brennan <aoife.brennan@greenhollow.example>
Assignee: Ines Costa <ines.costa@acme-hq.example>
Labels: greenhollow-dairyinvoicephone-codes
Created: 24 Jul 2026, 12:00 UTC
Updated: 27 Jul 2026, 08:00 UTC
Resolved: 27 Jul 2026, 08:00 UTC

Description

Our finance team asks whether the text messages for codes will be charged on top of the subscription. We have 410 people on codes now.

Comments (3)

Ines Costa · 24 Jul 2026, 13:30 UTC

Hi Aoife, there's no separate line for code text messages on your invoice. I've copied Greta Albers in our finance team in case your finance team wants it confirmed against your contract.

Aoife Brennan · 27 Jul 2026, 07:40 UTC

Greta confirmed. Thanks.

Ines Costa · 27 Jul 2026, 08:00 UTC

Closing.