ACME HQDemo work items and pages, made up for Emargen's demo. Not a real company.
Support / SUP-1067

Brakeline: can the reason be optional at Hull?

Project
Support
Type
Question
Status
Closed Won't Do
Priority
Low
Organization
Brakeline
Reporter
Priya Nair <priya.nair@brakeline.example>
Assignee
Ines Costa <ines.costa@acme-hq.example>
Labels
brakelineapprovals
Components
portal
Created
30 Jul 2026, 12:20 UTC
Updated
31 Jul 2026, 07:30 UTC
Resolved
31 Jul 2026, 07:30 UTC

Description

The new required reason slows the Hull night shift down. Can it be optional for Hull?

Comments (1)

Ines Costa ยท 31 Jul 2026, 07:30 UTC

Hi Priya, no: the reason is required for every customer and every depot, and there's no setting per depot. A few words is enough. Closing.