Support / SUP-1108

Brakeline: Doncaster new starter can't request anything for Doncaster

Project: Support
Type: Support request
Status: Done Done
Priority: Medium
Organization: Brakeline
Reporter: Sam Whitfield <sam.whitfield@brakeline.example>
Assignee: Yusuf Demir <yusuf.demir@acme-hq.example>
Labels: brakelinecsv-import
Components: portal
Created: 19 Aug 2026, 11:40 UTC
Updated: 19 Aug 2026, 12:30 UTC
Resolved: 19 Aug 2026, 12:30 UTC

Description

New starter at Doncaster (Liam Foster) can't request anything for Doncaster, only Hull shows. Started Monday.

Sam Whitfield, Operations, Leeds

Comments (2)

Yusuf Demir · 19 Aug 2026, 12:05 UTC

Hi Sam, Liam's home depot is set to Hull; it came in that way with Monday's import. People can ask for access at their home depot and at any depot they're assigned to. Change the home depot to Doncaster on Liam's page (People, Liam Foster, Depots) and Doncaster shows straight away.

Sam Whitfield · 19 Aug 2026, 12:30 UTC

Sorted. HR had the wrong code in the file. Ta.