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Support / SUP-1109

Northgate: a note for our auditors on the audit log's older entries

Project
Support
Type
Question
Status
Done Done
Priority
Medium
Organization
Northgate
Reporter
Rachel Owusu <rachel.owusu@northgate.example>
Assignee
Ines Costa <ines.costa@acme-hq.example>
Labels
northgateaudit-logaudit
Components
portal
Created
19 Aug 2026, 13:55 UTC
Updated
20 Aug 2026, 13:02 UTC
Resolved
20 Aug 2026, 13:02 UTC

Description

Hi, following SUP-1099: our auditors looked at a test export. They will sample Q3 decisions from it, from 1 July, and they ask how the entries marked "from request history" were made and whether they can rely on them. Could you give us a short note to hand them?

Rachel

Linked issues

Comments (5)

Ines Costa · 19 Aug 2026, 14:30 UTC

Hi Rachel, yes. The entries from before 13 August were written once, at launch, from each request's history, which records every decision as it is made. They hold who decided, when, and approve or refuse, plus the reason from 29 July; nothing in them was typed by hand. They lack the address the decision was made from, which we didn't keep before.

I'll ask our security lead for a signed note your auditors can keep.

Ines Costa · 19 Aug 2026, 14:35 UTCInternal note

Mira, Northgate want a short signed note for their auditors on the backfilled entries (see SUP-1099). Can you?

Rachel Owusu · 20 Aug 2026, 07:10 UTC

Thank you. Our audit covers all 12 sites, if that matters for the note.

Mira Holm · 20 Aug 2026, 12:45 UTC

Hi Rachel, the note is attached, signed: how the older entries were brought in, what each column means, and what entries from before 13 August lack. All 12 sites are covered the same way. You can export 1 July to today yourself: Settings › Audit log, filter by site and dates, then Export.

Rachel Owusu · 20 Aug 2026, 13:02 UTC

Perfect. Thanks both.