Support / SUP-1130

Ridgeway: where are our backups kept?

Project: Support
Type: Question
Status: Done Done
Priority: Medium
Organization: Ridgeway Freight
Reporter: Mark Delaney <mark.delaney@ridgeway.example>
Assignee: Ines Costa <ines.costa@acme-hq.example>
Labels: ridgeway-freightdata-residency
Components: infrastructure
Created: 27 Aug 2026, 13:30 UTC
Updated: 27 Aug 2026, 15:20 UTC
Resolved: 27 Aug 2026, 15:20 UTC

Description

Our security team asks: where exactly are our backups kept, and do they ever leave the US?

Comments (2)

Ines Costa · 27 Aug 2026, 14:10 UTC

Hi Mark, Ridgeway's data is in our US region, in Virginia, and so are its backups: they're written nightly to the same region, and nothing is copied to our EU or UK regions.

Mark Delaney · 27 Aug 2026, 15:20 UTC

Perfect, thanks.