Support / SUP-1162
Vossberg: do people keep their access when a depot code is replaced?
Description
When the import replaces MG-01 with DE-MGL, will the people at Mönchengladbach keep their access? Access is given per depot.
Comments (2)
Matthias Krüger · 14 Sep 2026, 09:45 UTC
Very good, thank you.
Hi Matthias, yes. Access belongs to the depot record in the portal, not to its code. With "replaces", the import updates the existing depot (MG-01 becomes DE-MGL) and leaves everyone's access, home depot and history as they are. From then on Okta's code matches ours at sign-in.