Support / SUP-1186
Parcelwise: which record survives a merge?
Description
Saw the merge feature. Three people at Tilburg have two records since a mix-up with their emails. Which one survives a merge, and do they keep signing in with Entra ID?
Linked issues
- relates to ENG-1688 Merge duplicate people Done
Comments (2)
Femke de Boer · 22 Sep 2026, 09:00 UTC
Merged all three, works. Nice.
Hi Femke, you choose the record to keep. Pick the one that signs in with Entra ID: the other record's roles, depot assignments, waiting requests, history and sign-in move to it, and the other record is removed. Every merge is written to the audit log with both records. It can't be undone, so check each pair first.