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Support / SUP-1192

Corran: pilot people file, 'email already used' on 9 rows

Project
Support
Type
Support request
Status
Done Done
Priority
Medium
Organization
Corran Distribution
Reporter
Siobhan Kerr <siobhan.kerr@corran.example>
Assignee
Yusuf Demir <yusuf.demir@acme-hq.example>
Labels
corran-distributioncsv-importpilot
Components
portal
Created
28 Sep 2026, 12:00 UTC
Updated
29 Sep 2026, 09:15 UTC
Resolved
29 Sep 2026, 09:15 UTC

Description

People file for the pilot attached. The dry run says "email already used" on 9 rows.

Siobhan Kerr, Operations

Linked issues

Comments (2)

Yusuf Demir · 28 Sep 2026, 12:40 UTC

Hi Siobhan, those 9 rows share an email address with another row: drivers who gave a family address, or the depot's shared mailbox. Each person signs in with their own email, so we need one per person. Once those 9 have their own, the dry run will pass.

Siobhan Kerr · 29 Sep 2026, 09:15 UTC

Fixed, dry run clean. We'll import on Monday morning when the pilot starts.