Support / SUP-1201

Corran: pilot day 1, two Livingston drivers never got the password email

Project: Support
Type: Support request
Status: Done Done
Priority: Medium
Organization: Corran Distribution
Reporter: Siobhan Kerr <siobhan.kerr@corran.example>
Assignee: Yusuf Demir <yusuf.demir@acme-hq.example>
Labels: corran-distributionnoticespilot
Components: notifier
Created: 5 Oct 2026, 07:10 UTC
Updated: 5 Oct 2026, 09:30 UTC
Resolved: 5 Oct 2026, 09:30 UTC

Description

We imported our 230 people this morning. Two drivers at Livingston say they never got the email to set their password.

Comments (2)

Yusuf Demir · 5 Oct 2026, 07:50 UTC

Hi Siobhan, both emails were delivered, at 07:02 and 07:03, to their personal Gmail addresses. They're most likely in spam or the promotions tab. I've resent both now.

Siobhan Kerr · 5 Oct 2026, 09:30 UTC

Both were in spam. Sorted, thanks.