Support / SUP-1202

Kelderby: please check our depot managers' approver roles when we're done

Project: Support
Type: Support request
Status: Done Done
Priority: Medium
Organization: Kelderby
Reporter: Priti Shah <priti.shah@kelderby.example>
Assignee: Clara Rossi <clara.rossi@acme-hq.example>
Labels: kelderbyapprovalsgo-live
Components: identity-service
Created: 5 Oct 2026, 07:40 UTC
Updated: 9 Oct 2026, 14:20 UTC
Resolved: 9 Oct 2026, 14:20 UTC

Description

Our administrators start setting the depot managers as approvers for their depots tomorrow and finish on Friday. Could you check our setup when we're done?

Comments (4)

Clara Rossi · 5 Oct 2026, 08:15 UTC

Hi Priti, yes. I'll check on Friday afternoon.

Clara Rossi · 9 Oct 2026, 13:00 UTC

Hi Priti, checked all 25 and 24 are right. Liège's depot manager has the approver role with no depot on it, so requests from Liège's people wouldn't find an approver and would wait for your administrators under All requests. Add Liège to that role and you're set.

Priti Shah · 9 Oct 2026, 14:10 UTC

Fixed Liège. Thank you Clara.

Clara Rossi · 9 Oct 2026, 14:20 UTC

All 25 good now. Closing.