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Support / SUP-1204

Northgate: check our 12 site managers' accounts before Thursday

Project
Support
Type
Support request
Status
Done Done
Priority
Medium
Organization
Northgate
Reporter
Daniel Okafor <daniel.okafor@northgate.example>
Assignee
Yusuf Demir <yusuf.demir@acme-hq.example>
Labels
northgateapprovals
Components
portal
Created
6 Oct 2026, 07:00 UTC
Updated
8 Oct 2026, 07:30 UTC
Resolved
8 Oct 2026, 07:30 UTC

Description

We set our 12 site managers as approvers on Thursday, after briefing them tomorrow. List attached. Can you check their accounts are in order first?

Comments (4)

Yusuf Demir · 6 Oct 2026, 07:50 UTC

Hi Daniel, 11 are fine. Leigh's site manager, Gary Moss, has two records, one from an old import, and the one with the approvals history isn't the one that signs in. Merge them first (People › Possible duplicates), keeping the record that signs in, then give the role to that one.

Daniel Okafor · 6 Oct 2026, 08:30 UTC

Merged.

Daniel Okafor · 8 Oct 2026, 07:10 UTC

All 12 set as approvers this morning.

Yusuf Demir · 8 Oct 2026, 07:30 UTC

Good. Closing.