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Support / SUP-1227

Greenhollow: October invoice arrived twice

Project: Support
Type: Question
Status: Done Done
Priority: Low
Organization: Greenhollow Dairy
Reporter: Aoife Brennan <aoife.brennan@greenhollow.example>
Assignee: Ines Costa <ines.costa@acme-hq.example>
Labels: greenhollow-dairybilling
Created: 12 Oct 2026, 06:50 UTC
Updated: 12 Oct 2026, 09:30 UTC
Resolved: 12 Oct 2026, 09:30 UTC

Description

We got the October invoice twice by email. Do we pay twice?

Comments (2)

Greta Albers · 12 Oct 2026, 09:15 UTC

Hello Aoife, no: it's one invoice sent twice by mistake (same number, INV-2026-1043). Please pay it once. Sorry for the confusion.

Greta Albers, Finance, ACME

Aoife Brennan · 12 Oct 2026, 09:30 UTC

Thanks!