Support / SUP-1228
Vossberg: Lüneburg access gone after a merge?
Description
After merging Dirk Peters' two records last month, the access for Lüneburg is gone. The link I saved says "Person not found". Was it lost in the merge?
Comments (2)
Bettina Hahn · 12 Oct 2026, 08:20 UTC
Found it, my mistake. Thanks.
Hi Bettina, it's still there: Dirk Peters' Lüneburg access is on the record you kept. The link you saved points to the record that was merged away, which is removed in a merge, hence "Person not found". Search for Dirk in People and you'll find the access on the kept record.