Support / SUP-1248

Greenhollow: export of September's failed sign-ins for our auditor

Project: Support
Type: Question
Status: Done Done
Priority: Medium
Organization: Greenhollow Dairy
Reporter: Aoife Brennan <aoife.brennan@greenhollow.example>
Assignee: Yusuf Demir <yusuf.demir@acme-hq.example>
Labels: greenhollow-dairysign-in-logaudit
Components: portal
Created: 16 Oct 2026, 08:05 UTC
Updated: 16 Oct 2026, 09:20 UTC
Resolved: 16 Oct 2026, 09:20 UTC

Description

Our auditor wants a list of failed sign-ins for September. Can we export the sign-in log?

Comments (2)

Yusuf Demir · 16 Oct 2026, 08:50 UTC

Hi Aoife, administrators can read and filter the sign-in log in the portal, but there's no export button yet. I've pulled September's failed sign-ins for Greenhollow as a file for you (attached, 214 rows: person, time, method, reason). The log keeps 90 days, so September's first days drop out of it at the end of November.

Aoife Brennan · 16 Oct 2026, 09:20 UTC

Perfect, that's what they wanted.