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Support / SUP-741

Brakeline: make Sam Whitfield a second administrator

Project
Support
Type
Support request
Status
Done Done
Priority
Low
Organization
Brakeline
Reporter
Priya Nair <priya.nair@brakeline.example>
Assignee
Ines Costa <ines.costa@acme-hq.example>
Labels
brakelineadministrators
Components
portal
Created
9 Apr 2026, 07:50 UTC
Updated
9 Apr 2026, 12:30 UTC
Resolved
9 Apr 2026, 12:30 UTC

Description

Sam Whitfield (Leeds operations) should be our second administrator, so requests don't wait when I'm away. Sam signs in with Entra ID like everyone else.

Comments (3)

Ines Costa · 9 Apr 2026, 09:00 UTC

Hi Priya, since Brakeline's roles come from Entra ID, the simplest is to add Sam to the BRK-Admins group: Sam becomes an administrator at the next sign-in.

If you give the role in the portal instead, Entra ID won't take it away again, because sign-in only replaces the roles it gave itself. Either works; the group keeps everything in one place.

Priya Nair · 9 Apr 2026, 12:10 UTC

Added to the group, Sam sees All requests now.

Ines Costa · 9 Apr 2026, 12:30 UTC

Closing.