Support / SUP-741
Brakeline: make Sam Whitfield a second administrator
Description
Sam Whitfield (Leeds operations) should be our second administrator, so requests don't wait when I'm away. Sam signs in with Entra ID like everyone else.
Comments (3)
Priya Nair · 9 Apr 2026, 12:10 UTC
Added to the group, Sam sees All requests now.
Ines Costa · 9 Apr 2026, 12:30 UTC
Closing.
Hi Priya, since Brakeline's roles come from Entra ID, the simplest is to add Sam to the BRK-Admins group: Sam becomes an administrator at the next sign-in.
If you give the role in the portal instead, Entra ID won't take it away again, because sign-in only replaces the roles it gave itself. Either works; the group keeps everything in one place.