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Support / SUP-815

Marlow: two Daventry workers never got their invitation

Project
Support
Type
Support request
Status
Done Done
Priority
Low
Organization
Marlow Cold Chain
Reporter
Kerry Doyle <kerry.doyle@marlow.example>
Assignee
Ines Costa <ines.costa@acme-hq.example>
Labels
marlow-cold-chainemail
Components
notifier
Created
6 May 2026, 13:30 UTC
Updated
7 May 2026, 08:20 UTC
Resolved
7 May 2026, 08:20 UTC

Description

Two new people at Daventry never got the invitation email. Checked spam. Can you resend?

Comments (3)

Ines Costa · 6 May 2026, 14:40 UTC

Hi Kerry, both invitations bounced: the addresses on the accounts are d.okoro@marlow.example.con and j.hale@gmial.com. Could an administrator correct them under People? The portal sends a fresh invitation when an address changes.

Kerry Doyle · 7 May 2026, 08:05 UTC

Typos from the starter form. Fixed and both have the email now.

Ines Costa · 7 May 2026, 08:20 UTC

Closing.