Support / SUP-852
Parcelwise: a new Entra ID signing certificate on Wednesday
Description
Hi,
the signing certificate on our Tilburg-Noord hub's Entra ID app expires in June. The new one goes active on Wednesday 20 May at 06:00. New metadata attached. Can you have it in place by then? We don't want a repeat of Zwolle.
Femke de Boer IT manager, Parcelwise
Linked issues
- relates to SUP-143 Parcelwise: nobody at Zwolle can sign in, SAML certificate expired Done
- relates to ENG-1328 Depot SAML config accepts two signing certificates during a rollover Done
Comments (5)
Marek Nowak · 18 May 2026, 12:30 UTCInternal note
Loaded. Tilburg-Noord trusts both certificates now.
Ines Costa · 18 May 2026, 12:45 UTC
Hi Femke, done: we now trust both the old and the new certificate for Tilburg-Noord, so Wednesday at 06:00 works. Tell us when you've switched and we'll check the sign-ins.
Femke de Boer · 20 May 2026, 04:20 UTC
Switched at 06:00. Sign-ins fine so far.
Ines Costa · 20 May 2026, 06:30 UTC
We see sign-ins with the new certificate from 06:02. Closing.
Marek, Parcelwise Tilburg-Noord: new certificate active Wed 06:00, metadata attached. Load it next to the old one (ENG-1328) so both work.