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Support / SUP-890

Northgate: do drivers need a smartphone for codes?

Project
Support
Type
Question
Status
Done Done
Priority
Low
Organization
Northgate
Reporter
Rachel Owusu <rachel.owusu@northgate.example>
Assignee
Ines Costa <ines.costa@acme-hq.example>
Labels
northgatephone-codes
Components
identity-service
Created
27 May 2026, 13:10 UTC
Updated
27 May 2026, 14:30 UTC
Resolved
27 May 2026, 14:30 UTC

Description

Site managers ask whether drivers need a smartphone or an app for the phone codes. Some have old phones.

Comments (1)

Ines Costa ยท 27 May 2026, 14:30 UTC

Hi Rachel, no smartphone and no app: the code comes by text message, so any phone that receives texts works. Each person needs their own number. Closing.