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Support / SUP-922

Vossberg: four requests for one new forklift driver

Project
Support
Type
Support request
Status
Done Done
Priority
Medium
Organization
Vossberg Logistik
Reporter
Bettina Hahn <bettina.hahn@vossberg.example>
Assignee
Clara Rossi <clara.rossi@acme-hq.example>
Labels
vossberg-logistikapprovalsfeature-request
Components
identity-serviceportal
Created
5 Jun 2026, 07:40 UTC
Updated
5 Jun 2026, 10:10 UTC
Resolved
5 Jun 2026, 10:10 UTC

Description

Hello,

every new forklift driver means four requests: forklift, yard gate, handheld scanner and locker. Four approvals at head office, four emails, for about 140 new starters a month. Can't they ask once?

Bettina Hahn HR Systems

Linked issues

Comments (3)

Clara Rossi · 5 Jun 2026, 09:40 UTC

Hi Bettina, not today: each request is for one access item and waits for its own approval. Our product team is looking at asking for several items in one request, starting from your forklift drivers; there's no date yet. Meanwhile an administrator can filter All requests by depot and approve a starter's four requests in one sitting.

Clara Rossi · 5 Jun 2026, 09:45 UTCInternal note

Lena, Vossberg: 140 starters a month, four requests each. Written up in Emargen (ACM-50).

Bettina Hahn · 5 Jun 2026, 10:10 UTC

OK, we do it like that for now.