Support / SUP-983
Ridgeway: support hours in Eastern time
Description
What are your support hours in Eastern time? Our early shift starts at 5:00 ET.
Comments (3)
Mark Delaney · 26 Jun 2026, 14:30 UTC
Good enough. Thanks.
Ines Costa · 26 Jun 2026, 14:40 UTC
Closing.
Hi Mark, our support desk works 08:00–18:00 Central European Time on weekdays, which is 02:00–12:00 Eastern.
Tickets with priority Highest reach our on-call engineer at any hour, and the status page (live from 1 July) shows anything affecting sign-in.