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Support / SUP-993

Marlow: day passes for hauliers' drivers

Project
Support
Type
Question
Status
Closed Won't Do
Priority
Low
Organization
Marlow Cold Chain
Reporter
Tom Ashby <tom.ashby@marlow.example>
Assignee
Ben Carter <ben.carter@acme-hq.example>
Labels
marlow-cold-chainfeature-request
Components
portal
Created
30 Jun 2026, 12:20 UTC
Updated
5 Aug 2026, 09:20 UTC
Resolved
5 Aug 2026, 09:20 UTC

Description

Hauliers' drivers come to our sites for one delivery. Could the portal give them a day pass at the gate, instead of our gatehouse writing names in a book?

Comments (5)

Ben Carter · 30 Jun 2026, 14:00 UTC

Hi Tom, the portal can't do that today: everyone needs an account, and access stays until someone removes it. I've passed it to product.

Noor Haddad · 1 Jul 2026, 08:20 UTCInternal note

Interesting. I'll look at visitor day passes properly in July, with Marlow.

Ben Carter · 21 Jul 2026, 12:10 UTC

Hi Tom, Noor Haddad from our product team is looking at day passes now and may ask you for a call.

Noor Haddad · 4 Aug 2026, 14:40 UTCInternal note

Dropping visitor day passes: it needs badge printers and kiosks at the gate that we don't make. Marlow's gate supplier already sells a visitor module.

Ben Carter · 5 Aug 2026, 09:20 UTC

Hi Tom, thanks for the call with Noor. We've decided not to build day passes: they'd need badge printers and kiosks at the gate, which we don't make, and your gate supplier's visitor module does it already.

Closing this one. Sorry it's not the answer you hoped for.