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Support / SUP-995

Almwerk: role not updated after an Entra ID group change

Project
Support
Type
Question
Status
Done Done
Priority
Low
Organization
Almwerk Foods
Reporter
Lisa Pichler <lisa.pichler@almwerk.example>
Assignee
Ines Costa <ines.costa@acme-hq.example>
Labels
almwerk-foodssingle-sign-onroles
Components
identity-service
Created
1 Jul 2026, 07:30 UTC
Updated
1 Jul 2026, 11:40 UTC
Resolved
1 Jul 2026, 11:40 UTC

Description

Wir haben die neue Standortleiterin in Linz gestern Nachmittag in die Gruppe der Standortleiter aufgenommen. Im Portal ist die Person immer noch Mitarbeiterin.

Comments (3)

Ines Costa · 1 Jul 2026, 08:20 UTC

Hi Lisa, roles come from the Entra ID groups sent with each sign-in, so the change applies at the person's next sign-in. The new manager last signed in yesterday morning. Signing out and in again will do it.

Lisa Pichler · 1 Jul 2026, 11:25 UTC

Bestätigt, jetzt Standortleitung.

Ines Costa · 1 Jul 2026, 11:40 UTC

Closing.