ACME HQDemo work items and pages, made up for Emargen's demo. Not a real company.
Customer success / Customer success / Customers

Parcelwise

By Ana Ruiz · created 6 May 2024, 07:50 UTC · last updated 15 Sep 2026, 08:25 UTC · version 12

customerparcelwiseentra-id

Owner: Ana Ruiz · Projects: Clara Rossi

In short

Parcel network, Netherlands. 32 hubs, about 3,000 people. Customer since 2024. Region: EU (Frankfurt). Signs in with Entra ID at every hub.

Contacts

WhoRoleNotes
Femke de BoerIT managerEntra ID, imports, everything technical.

Sign-in setup

Entra ID over SAML, one enterprise app per hub. Groups named per hub (PW-Zwolle-Staff). All 32 hubs switched in 2024, a few each week.

What Parcelwise asked, and where it went

WhenAskWhere it went
May 2026Load people from a spreadsheet instead of one by one"People import from a spreadsheet", live 16 July. Femke imported 3,040 people on 21 July.
4 SepThe portal in Dutch for hub managers (SUP-1150)"Portal in German and Dutch", in delivery since September.

Notes