Marlow Cold Chain
By Ana Ruiz · created 10 Mar 2025, 09:30 UTC · last updated 5 Aug 2026, 09:50 UTC · version 9
customermarlow-cold-chainuk
Owner: Ben Carter
In short
Cold storage, England. 14 sites. Customer since 2025. Region: UK (London). Everyone signs in with a password.
Contacts
| Who | Role | Notes |
|---|---|---|
| Tom Ashby | Operations director | Main contact. Prefers a call to email. |
Sites
Avonmouth, Daventry, Thurrock, Corby, Wakefield and nine smaller stores.
What Marlow asked, and where it went
| When | Ask | Where it went |
|---|---|---|
| 12 May | MFA for administrators (SUP-834) | "MFA for administrators", live 11 June. Marlow's three administrators enrolled the same week. |
| July 2026 | Day passes for visitors and drivers from other firms | "Visitor day passes" was shaped, then dropped on 4 August: it needs badge printers and kiosks we don't make. Ben told Tom Ashby on 5 August. |
Notes
- Marlow's sites are cold stores; shared terminals at the dock doors are signed in for a whole shift. They have asked nothing about idle sign-out, but would benefit if it is built.
- Renewal in March 2027.