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Engineering / ENG-1208

US region (Virginia) for Ridgeway Freight

Project
Engineering
Type
Epic
Status
Done Done
Priority
High
Organization
Ridgeway Freight
Reporter
Rafael Duarte <rafael.duarte@acme-hq.example>
Assignee
Rafael Duarte <rafael.duarte@acme-hq.example>
Labels
ridgeway
Components
identity-serviceportalnotifierinfrastructure
Fix versions
identity-service 2026.01.12portal 3.25notifier 2026.01.12
Created
10 Nov 2025, 09:15 UTC
Updated
12 Jan 2026, 14:40 UTC
Resolved
12 Jan 2026, 14:40 UTC

Description

Ridgeway Freight signs in December and goes live in January. Their contract says their people's data stays in the United States, so they can't sit in Frankfurt or London. We open a third region in Virginia (decision in Confluence ENG › ADR-012: A US region for Ridgeway Freight).

What a region means here

Each client is placed in one region at onboarding. Its database rows, files, queue and backups live there. Nothing moves between regions in the app; moving a client is an operations job.

In this epic

Not in this epic

Go-live: Ridgeway on 12 January. Opening the region in production is OPS-25.

Child issues

Linked issues

Comments (1)

Rafael Duarte · 12 Jan 2026, 14:40 UTC

Ridgeway's first 40 people signed in this afternoon (their morning). Closing.