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Engineering / ENG-1352

Site managers approve their own staff (Northgate, SUP-702)

Project
Engineering
Type
Story
Status
Done Done
Priority
Medium
Organization
Northgate
Reporter
Ines Costa <ines.costa@acme-hq.example>
Assignee
Unassigned
Labels
northgate
Components
identity-serviceportal
Created
16 Mar 2026, 10:10 UTC
Updated
1 Oct 2026, 14:30 UTC
Resolved
1 Oct 2026, 14:30 UTC

Description

Northgate ask (SUP-702) whether their site managers can approve access requests for their own site's people instead of Rachel Owusu's compliance team approving everything.

Today only administrators approve, at every depot, and roles apply to the whole organisation. I've told Rachel it isn't possible today and that I'd raise it. Rafael says making a role hold at one depot touches roles, routing, the inbox and the emails, so this is for product first.

Linked issues

Comments (3)

Lukas Brandt · 16 Mar 2026, 13:40 UTC

Brakeline asked something close last year. Parking with Lena.

Lena Fischer · 17 Mar 2026, 08:20 UTC

Yes, park it. I want to look at approvals as a whole, not one customer's version.

Lukas Brandt · 1 Oct 2026, 14:30 UTC

Shipped today, built in Emargen: Depot managers approve their own people (ACM-247). The approver role can be held per depot, and a request goes to whoever holds it at the person's home depot. Northgate's site managers count as depot managers. Closing this one.