Northgate: site managers approve their own staff
Description
Hello,
our site managers want to approve access for their own staff instead of sending every request to head office. Right now everything comes to two of us at head office and requests wait when we're out.
Can a site manager be made approver for their own site only? They should not see or approve other sites.
Rachel Owusu Compliance, Northgate
Linked issues
- relates to ENG-1352 Site managers approve their own staff (Northgate, SUP-702) Done
- relates to SUP-737 Pellham: depot managers approving, asked again Closed
- relates to SUP-814 Pellham: every request lands at head office Closed
- relates to SUP-955 Brakeline: let depot leads approve drivers Done
- relates to SUP-1087 Northgate: site managers still can't approve their own staff Done
- relates to SUP-1091 Kelderby: can depot managers approve their own people before go-live? Done
- relates to SUP-1121 Kelderby: depot managers approving, ahead of tomorrow's call Done
- relates to SUP-1126 Northgate: why can't site managers approve for their own site? Done
- relates to SUP-1154 Northgate: any date for site managers approving? Done
- relates to ENG-1728 Depot managers approve their own people (mirrored from ACM-247) Done
- relates to SUP-1200 Northgate: can site managers approve now? Done
Comments (5)
Rachel has raised this on the last two calls as well. It's the thing their site managers complain about most.
Thanks. Any idea when?
No date, sorry. It's logged with product, and I'll update this ticket if that changes. Closing for now.
Hi Rachel, an update on this one: since Thursday 1 October, the approver's role can be held per site. A site manager with it approves requests from their own site's people, and only those. Administrators still see everything under All requests.
Happy to walk your site managers through it before the Q4 audit.
Hi Rachel,
Not today, I'm afraid. Roles apply to the whole organisation. Administrators approve any request at any site under All requests. A site manager can see their own site's requests but can't decide them.
If we made a site manager an administrator, they would approve for all 12 sites and could change your settings, which I don't think you want.
I've passed this to our product team as a feature request: approving per site, for the site's own people.