ACME HQDemo work items and pages, made up for Emargen's demo. Not a real company.
Engineering / ENG-1799

Access report prints ö and other letters as empty boxes

Project
Engineering
Type
Bug
Status
Done Done
Priority
Medium
Organization
Almwerk Foods
Reporter
Yusuf Demir <yusuf.demir@acme-hq.example>
Assignee
Aiko Tanaka <aiko.tanaka@acme-hq.example>
Labels
almwerkaccess-report
Components
portal
Fix versions
portal 4.13
Sprint
Sprint 53
Created
12 Oct 2026, 07:20 UTC
Updated
20 Oct 2026, 09:00 UTC
Resolved
20 Oct 2026, 09:00 UTC

Description

Almwerk (SUP-1221): site names with ö (Völkermarkt, Pöchlarn) print as empty boxes in the Access report's PDF. On screen they're fine.

The font the report uses for printing lacks some Latin-1 letters. Fall back to the system font when printing.

Browsers: Edge and Chrome on Windows 11.

Linked issues

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