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Support / SUP-1017

Kelderby: should depot managers be administrators?

Project
Support
Type
Question
Status
Done Done
Priority
Medium
Organization
Kelderby
Reporter
Priti Shah <priti.shah@kelderby.example>
Assignee
Clara Rossi <clara.rossi@acme-hq.example>
Labels
kelderbyrolesonboarding
Components
portal
Created
10 Jul 2026, 09:00 UTC
Updated
10 Jul 2026, 14:20 UTC
Resolved
10 Jul 2026, 14:20 UTC

Description

Sanne wants depot managers to handle their own depots. Should we make all 25 depot managers administrators?

Linked issues

Comments (3)

Clara Rossi · 10 Jul 2026, 12:30 UTC

Hi Priti, I'd advise against it. An administrator sees and can change everything, for all 25 depots: people, settings, single sign-on and every request.

What we suggest: keep administrators to head office (you and Henrik, maybe one more for holidays), and give depot managers the depot manager role. A depot manager sees their own depot's requests; approving is done by administrators.

Priti Shah · 10 Jul 2026, 14:05 UTC

Understood. Sanne won't love it, but we'll start like that.

Clara Rossi · 10 Jul 2026, 14:20 UTC

Noted on the go-live plan. Closing.