Support / SUP-1019
Brakeline: Doncaster's depot lead can't use the approvals inbox without a mouse
Description
Hi,
our Doncaster depot lead tried the approvals inbox today. They use a screen magnifier and the keyboard only. The yellow 'Waiting' chip is unreadable when magnified, and they can't get to Approve with Tab. Is that known?
Priya Nair IT lead, Brakeline
Linked issues
- relates to ENG-1544 Portal accessibility (WCAG 2.1 AA) Done
- relates to ENG-1562 Keyboard: every action reachable, focus always visible, skip link Done
- relates to ENG-1563 Contrast: text, buttons and status chips at 4.5:1 Done
Comments (3)
Ines Costa · 10 Jul 2026, 14:25 UTCInternal note
Sofie, a real case for the accessibility work: Brakeline Doncaster, magnifier plus keyboard. Chip contrast, Approve unreachable by Tab.
Ines Costa · 7 Aug 2026, 14:30 UTC
Hi Priya, today's portal release names every icon button, every action works with the keyboard, and the status chips meet 4.5:1 (Waiting is no longer yellow on white). Closing; tell us if your depot lead finds anything else.
Hi Priya, thanks for telling us, and please thank your depot lead. It isn't good enough. I've passed it to our product team: Sofie Jansen, our product designer, is starting work on the portal's accessibility. I'll keep you posted here.