Support / SUP-1043
Parcelwise: import rejects a semicolon-separated file
Description
A colleague's file (Excel, Dutch settings) gives "Expected 6 columns, found 1" on every row. It looks fine in Excel.
Linked issues
- relates to ENG-1553 People import refuses semicolon-separated files Done
- relates to SUP-1076 Parcelwise: import rejects the HR system's export ("Expected 6 columns, found 1") Done
Comments (4)
Yusuf Demir · 21 Jul 2026, 09:20 UTCInternal note
Marek, import should detect ; as separator. Parcelwise today, Vossberg and Almwerk will hit it next. Logged ENG-1553.
Marek Nowak · 28 Jul 2026, 13:30 UTCInternal note
ENG-1553 deployed: separator detected from the header row (, or ;).
Yusuf Demir · 28 Jul 2026, 14:00 UTC
Hi Femke, the import accepts semicolon-separated files since today. Closing.
Hi Femke, Excel with Dutch or German settings saves CSV files with semicolons between columns, and the import only reads commas, so it sees one column per row.
For now: in Excel choose Save as → CSV UTF-8 (comma delimited). We'll make the import accept semicolons too.