Support / SUP-1058
Ridgeway: three Columbus people refused by Okta
Description
Three people at Columbus get an Okta page saying they're not allowed to access this app. Everyone else at Columbus is fine since Saturday.
Linked issues
- relates to SUP-1009 Ridgeway: Okta sign-in for 18 depots Done
Comments (3)
Mark Delaney · 27 Jul 2026, 12:50 UTC
They were missing from RF-ACME-Users. Added, all three in.
Clara Rossi · 27 Jul 2026, 13:00 UTC
Closing. Worth checking the group for the next five depots before Saturday.
Hi Mark, that page is Okta's, before the sign-in reaches us: the three aren't assigned to the ACME application in Okta. Assigning them, or the RF-ACME-Users group they should be in, lets them in.