Support / SUP-1009
Ridgeway: Okta sign-in for 18 depots
Description
Hi Clara,
let's do Okta for our 18 depots. Our location codes are on every Okta profile as location_code (014, 022 …). We'd like to finish by mid-August.
Mark
Linked issues
- relates to SUP-791 Ridgeway: when can we sign in with Okta? Done
- relates to ENG-1550 Ridgeway: read Okta's location_code as text, so 014 stays 014 Done
- relates to SUP-1058 Ridgeway: three Columbus people refused by Okta Done
- relates to SUP-1093 Ridgeway: Youngstown supervisors come in as users after the switch Done
Comments (8)
Mark Delaney · 14 Jul 2026, 17:40 UTC
Metadata attached. Groups: RF-ACME-Admins, RF-ACME-Supervisors (depot manager), RF-ACME-Users.
Clara Rossi · 21 Jul 2026, 14:20 UTC
Columbus test account passes, with 014 read as text now (ENG-1550). On for Saturday.
Clara Rossi · 25 Jul 2026, 10:30 UTC
Columbus switched at 06:00 Eastern. First sign-ins fine.
Clara Rossi · 27 Jul 2026, 13:00 UTC
Three Columbus people were refused by Okta this morning, see SUP-1058. Sorted by 09:00 Eastern.
Clara Rossi · 1 Aug 2026, 10:40 UTC
Five more switched: Cincinnati, Dayton, Toledo, Akron, Youngstown.
Clara Rossi · 8 Aug 2026, 11:10 UTC
The remaining twelve switched this morning, including the Pennsylvania depots.
Clara Rossi · 10 Aug 2026, 15:00 UTC
Monday check: all 18 depots signing in through Okta, no refusals since Saturday. Closing.
Hi Mark, good. How it works:
location_code, as text so 014 stays 014.Proposed: Columbus on Saturday 25 July, five depots on 1 August, the other twelve on 8 August. Switches at 06:00 Eastern.