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Support / SUP-1124

Kelderby: portal refuses a pilot depot's metadata file as 'not SAML metadata'

Project
Support
Type
Bug
Status
Done Done
Priority
Medium
Organization
Kelderby
Reporter
Henrik Lund <henrik.lund@kelderby.example>
Assignee
Yusuf Demir <yusuf.demir@acme-hq.example>
Labels
kelderbysingle-sign-onsaml-metadatago-live
Components
identity-service
Created
25 Aug 2026, 07:40 UTC
Updated
26 Aug 2026, 13:10 UTC
Resolved
26 Aug 2026, 13:10 UTC

Description

Uploading the metadata for Antwerp: the portal says "not SAML metadata". The file is the Federation Metadata XML from the Antwerp app in Entra ID. We added one comment line at the top so our team knows which depot it is. File attached.

Henrik

Linked issues

Comments (4)

Yusuf Demir · 25 Aug 2026, 08:10 UTC

Hi Henrik, reproduced: it's the comment. The file starts with <!-- Antwerp depot --> before the EntityDescriptor, and our check looks at the first bytes instead of reading the XML properly. That's our bug, and I've sent it to engineering. Until it's fixed, remove the comment line and the upload goes through.

Yusuf Demir · 25 Aug 2026, 08:16 UTCInternal note

ENG-1665. Parse the file and check the root element, instead of the first bytes.

Yusuf Demir · 26 Aug 2026, 12:10 UTC

Fixed today: a comment at the top is fine now.

Henrik Lund · 26 Aug 2026, 13:10 UTC

Thanks. All seven pilot depots uploaded this afternoon, pending until their test sign-ins.