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Support / SUP-1200

Northgate: can site managers approve now?

Project
Support
Type
Question
Status
Done Done
Priority
Medium
Organization
Northgate
Reporter
Rachel Owusu <rachel.owusu@northgate.example>
Assignee
Ben Carter <ben.carter@acme-hq.example>
Labels
northgateapprovals
Components
identity-serviceportal
Created
2 Oct 2026, 08:20 UTC
Updated
2 Oct 2026, 09:35 UTC
Resolved
2 Oct 2026, 09:35 UTC

Description

Martin says site managers can approve now?

Linked issues

Comments (3)

Ben Carter · 2 Oct 2026, 09:00 UTC

Hi Rachel, yes, since yesterday. Daniel gives each site manager the approver role with their site on it (People, the person, Roles, Approver, choose the site), and requests from that site's people go to them. Your administrators keep All requests. A one-page guide is attached.

Rachel Owusu · 2 Oct 2026, 09:30 UTC

Great. We'll brief the site managers on Wednesday and switch on Thursday 8 October.

Ben Carter · 2 Oct 2026, 09:35 UTC

Sounds right. Closing.