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Support / SUP-1212

Kelderby: confirming the pilot depot list and test accounts

Project
Support
Type
Support request
Status
Done Done
Priority
Medium
Organization
Kelderby
Reporter
Priti Shah <priti.shah@kelderby.example>
Assignee
Clara Rossi <clara.rossi@acme-hq.example>
Labels
kelderbysingle-sign-ongo-live
Components
identity-service
Created
8 Oct 2026, 06:40 UTC
Updated
14 Oct 2026, 08:35 UTC
Resolved
14 Oct 2026, 08:35 UTC

Description

Hello Ana, Clara,

confirming for the pilot: we will send the depot list (each pilot depot with its people and its manager) by Tuesday 20 October, as your checklist says. Henrik makes the test accounts: Rotterdam, Antwerp and Ghent by the same day, the other four by Tuesday 27 October.

Priti Shah, Head of IT

Linked issues

Comments (6)

Clara Rossi · 8 Oct 2026, 07:20 UTC

Thanks Priti, that's the plan.

Ana Ruiz · 9 Oct 2026, 09:10 UTC

Hi Priti, two more things we need before the first weekend:

  1. For each pilot depot, the Entra ID group whose people may sign in there (we have the managers' groups).
  2. Who approves a depot's requests while its manager is away? There's no stand-in approver in ACME today: requests wait for the manager, or for an administrator under All requests.
Ana Ruiz · 13 Oct 2026, 09:20 UTCInternal note

Told Priti on today's Tuesday call: no deputies in the product; a request nobody decides closes after 14 days and nobody is told. Kelderby's two administrators will check All requests every morning from go-live.

Henrik Lund · 14 Oct 2026, 08:05 UTC

Groups: KEL-<depot>-Users for everyone at a depot (KEL-Rotterdam-Users, KEL-Antwerp-Users, KEL-Gent-Users and so on), and the managers stay in the -Managers groups.

Clara Rossi · 14 Oct 2026, 08:30 UTCInternal note

Groups noted in the rollout plan. That answers Jonas's question about each depot's Entra ID group.

Clara Rossi · 14 Oct 2026, 08:35 UTC

Thanks Henrik. Closing this; the list itself comes on the 20th.