ACME HQDemo work items and pages, made up for Emargen's demo. Not a real company.
Support / SUP-1215

Greenhollow: phone number with spaces says 'saved' but keeps the old number

Project
Support
Type
Bug
Status
Done Done
Priority
Medium
Organization
Greenhollow Dairy
Reporter
Aoife Brennan <aoife.brennan@greenhollow.example>
Assignee
Yusuf Demir <yusuf.demir@acme-hq.example>
Labels
greenhollow-dairyphone-codes
Components
portal
Created
8 Oct 2026, 13:10 UTC
Updated
15 Oct 2026, 08:30 UTC
Resolved
15 Oct 2026, 08:30 UTC

Description

Changing a worker's phone number: I type +353 86 123 4567 and press save, it says saved, but the old number is still there.

Linked issues

Comments (3)

Yusuf Demir · 8 Oct 2026, 13:45 UTC

Thanks Aoife, reproduced: a number with spaces is refused without a word and the old one kept, though the page says saved. Without spaces (+353861234567) it saves. Sent to engineering.

Yusuf Demir · 8 Oct 2026, 13:50 UTCInternal note

ENG-1791. Phone edit refuses numbers with spaces and still shows success.

Yusuf Demir · 15 Oct 2026, 08:30 UTC

Fixed: spaces are fine now, and when a number is refused the page says why.