Support / SUP-402
Ridgeway Freight: set-up in the US region, 18 depots
Description
Ridgeway signed in December. First customer in the US region (Virginia).
- 18 depots in Ohio and Pennsylvania, list attached (Columbus to Harrisburg)
- Sign-in: password for now. They use Okta, but we haven't tested Okta, so single sign-on waits.
- Admins: Mark Delaney + two from their HR team
- Start: 26 January
See SUP-351 for why the US region exists.
Linked issues
- relates to SUP-351 Ridgeway: our data must stay in the US Done
- relates to OPS-25 Open the US region (Virginia) for Ridgeway Freight Done
Comments (4)
Mark Delaney · 20 Jan 2026, 17:30 UTC
People file attached (1,940). Note our depot codes are numbers, e.g. 014.
Marek Nowak · 21 Jan 2026, 10:15 UTCInternal note
Loaded 1,940 into client 3001. Kept codes as text so 014 stays 014.
Ines Costa · 23 Jan 2026, 15:40 UTC
Hi Mark, all 1,940 people are in with their home depots. You're ready for Monday. Closing.
Organisation created in us-east with the 18 depots. Invitations sent to the three administrators.