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Support / SUP-791

Ridgeway: when can we sign in with Okta?

Project
Support
Type
Question
Status
Done Done
Priority
Medium
Organization
Ridgeway Freight
Reporter
Mark Delaney <mark.delaney@ridgeway.example>
Assignee
Ana Ruiz <ana.ruiz@acme-hq.example>
Labels
ridgeway-freightoktasingle-sign-on
Components
identity-service
Created
29 Apr 2026, 14:20 UTC
Updated
23 Jun 2026, 08:40 UTC
Resolved
30 Apr 2026, 15:10 UTC

Description

Hi Ana,

our people use Okta for everything except ACME. When can we use Okta for ACME sign-in? We'd want it at all 18 depots.

Mark

Linked issues

Comments (4)

Ana Ruiz · 30 Apr 2026, 07:20 UTC

Hi Mark,

Single sign-on works over SAML, and Okta speaks SAML, but we haven't tested Okta yet, so I can't give you a date today. Another customer has asked for the same thing, which helps. I'll come back to you as soon as it's planned.

Mark Delaney · 30 Apr 2026, 14:55 UTC

OK. Keep me posted.

Ana Ruiz · 30 Apr 2026, 15:10 UTC

Will do. Closing this one for now.

Clara Rossi · 23 Jun 2026, 08:40 UTC

Hi Mark, Okta sign-in went live yesterday. I'll open a set-up ticket for your 18 depots and we'll plan it from there.