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Support / SUP-1094

Brakeline: regional managers for North and South from September

Project
Support
Type
Question
Status
Backlog
Priority
Low
Organization
Brakeline
Reporter
Priya Nair <priya.nair@brakeline.example>
Assignee
Ben Carter <ben.carter@acme-hq.example>
Labels
brakelineapprovalsfeature-request
Components
identity-serviceportal
Created
11 Aug 2026, 07:40 UTC
Updated
28 Aug 2026, 08:10 UTC

Description

Following our QBR last week: from September we'll have two regional managers.

Could each see and approve the requests of their region's depots only? Same question as part 2 of SUP-955, now with real people.

Linked issues

Comments (4)

Ana Ruiz · 11 Aug 2026, 09:30 UTC

Hi Priya, Ana here, covering for Ben until the 21st. Still not possible: the portal has no regions, and roles cover the whole organisation. I'll take the two regions to our product lead this week; Lena Fischer is looking at who approves what right now.

Lena Fischer · 11 Aug 2026, 13:00 UTCInternal note

Writing up what Brakeline's regional managers would need, depot by depot, for 'Regional managers see their region's requests'. Decide scope by end of August.

Ben Carter · 27 Aug 2026, 14:20 UTCInternal note

Lena decided today: regional managers are postponed; depot managers approving their own depot goes first (ACM-231). Leaving this in Backlog.

Ben Carter · 28 Aug 2026, 08:10 UTC

Hi Priya, an update: our product team decided to do depot leads approving their own depot first, and to leave regional managers for later. I'll keep this ticket open so it isn't forgotten.