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Support / SUP-1203

Brakeline: manager of Grimsby and Immingham sees only Grimsby's requests

Project
Support
Type
Bug
Status
Done Done
Priority
High
Organization
Brakeline
Reporter
Sam Whitfield <sam.whitfield@brakeline.example>
Assignee
Ines Costa <ines.costa@acme-hq.example>
Labels
brakelineapprovals
Components
portal
Created
5 Oct 2026, 08:20 UTC
Updated
8 Oct 2026, 09:30 UTC
Resolved
8 Oct 2026, 09:30 UTC

Description

Neil Archer manages Grimsby and Immingham, and since this morning has the approver role at both. Immingham's requests reach Neil by email but aren't in Neil's approvals list. Grimsby's are.

Linked issues

Comments (4)

Ines Costa · 5 Oct 2026, 08:50 UTC

Hi Sam, reproduced with a test manager at two depots: the approvals list only shows the first depot's requests. That's our bug; it's with engineering now. Until it's fixed, Neil can open Immingham's requests from the email, or you can approve them under All requests.

Ines Costa · 5 Oct 2026, 09:02 UTCInternal note

ENG-1782. The approvals list builds its filter from the manager's first depot only.

Ines Costa · 8 Oct 2026, 09:00 UTC

Fixed this morning: Neil's list shows both depots' requests now.

Sam Whitfield · 8 Oct 2026, 09:30 UTC

Confirmed by Neil. Thanks.