Support / SUP-862
Northgate: when do phone codes come?
Description
Ben mentioned phone codes are coming. When? About 900 of our site workers have no company email and share logins at some sites, which our auditors flagged (SUP-497).
Linked issues
- relates to ENG-1418 Phone codes for depot workers without email Done
- relates to SUP-497 Northgate: auditors flag shared logins at Preston and Warrington Closed
- relates to SUP-940 Northgate: move site workers to phone codes Done
Comments (4)
Ben Carter · 20 May 2026, 08:30 UTC
Hi Rachel, shall we pick the order of sites on Thursday's call?
Rachel Owusu · 20 May 2026, 09:05 UTC
Yes. We'd like to try it on Preston's night shift first, then move everyone in June.
Ines Costa · 26 May 2026, 10:00 UTC
Phone codes are live as of this morning. Closing this one; Ben will set up the move with you.
Hi Rachel, Tuesday 26 May. After that, moving a site's people to phone codes means: each person gets a mobile number on their account, then signs in with a code sent by text message. No email needed, and every request is in the person's own name.