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Support / SUP-792

Greenhollow: any news on sign-in for people without email?

Project
Support
Type
Question
Status
Done Done
Priority
Medium
Organization
Greenhollow Dairy
Reporter
Aoife Brennan <aoife.brennan@greenhollow.example>
Assignee
Ana Ruiz <ana.ruiz@acme-hq.example>
Labels
greenhollow-dairyphone-codes
Components
identity-service
Created
30 Apr 2026, 06:30 UTC
Updated
26 May 2026, 09:10 UTC
Resolved
26 May 2026, 09:10 UTC

Description

Following up on SUP-749. The packing line addresses we made are a pain: people forget them and the inboxes fill up. Any news on signing in without email?

Linked issues

Comments (5)

Ana Ruiz · 30 Apr 2026, 08:15 UTC

Hi Aoife, yes, some news: our product team starts next week on sign-in with a code sent by text message, for people who have no company email. If it goes to plan it's ready at the end of May.

Would one of your sites try it first? We'd set it up with you and watch the first days closely.

Aoife Brennan · 30 Apr 2026, 09:02 UTC

Mitchelstown. About 80 people without a company email, most on the packing line. Ciarán Walsh runs the site.

Ana Ruiz · 30 Apr 2026, 09:20 UTC

Mitchelstown it is. I'll keep this ticket open until we have a date.

Ana Ruiz · 5 May 2026, 07:40 UTCInternal note

Lena started phone codes today (ENG-1418). Greenhollow's Mitchelstown is the pilot site.

Ines Costa · 26 May 2026, 09:10 UTC

Hi Aoife, phone codes went live this morning. Ciarán can start adding Mitchelstown's numbers today (see SUP-856). Closing this one.